Lexmark 15M0120 #20 Color Ink Cartridge

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Price: $12.00 $2.00   

Product Feature

• For use in Lexmark Z715, Z42, Z51, Z43, Z45, Z52, Z53, X63, X73, Z705, P707, Z82, X83, X85, X125, X4250, X4270.
• Inkjet Cartridge.
• 15M0120,275 Page Yield.
• Sold by the EA

Product Description

This color cartridge used exclusively in the Z51 Color Jetprinter takes Lexmark?s industry leading 1200 x 1200 DPI technology to the next level with new microscopic (7 picoliter) ink drops and an improved ink formulation that results in output so sharp and vivid anyone can achieve professional quality results even on copier-grade paper.Primary InformationProduct Type :  Print cartridge Printer Technology :  Ink-jet Output Color :  Cyan; Yellow; Magenta Compatibility :  Lexmark Z51 Lexmark Z53 Yield :  275 pages @ 15% UNSPSC CodeUNSPSC Code :  44103105 

Lexmark 15M0120 #20 Color Ink Cartridge Review

I've owned a Z43 purchased back in 2001 knowing that replacement ink cartridges would be pricey (personal laser jets were not affordable even when my tech heavy portfolio was doing well). However, I was willing to make that tradeoff since the printer was highly rated and reasonably priced. My color printing requirements are relatively modest, about 1-2 pages/week. Here is a review of this product with a historical perspective.

2001 cartridges: Excellent
2002 cartridges: Good
2003 cartridges: Fair
2004 cartridges: Extremely poor

Over the years, the quality of the cartridges has deteriorated significantly along with the quality of the retail packaging. I've always bought from reputable retailers, including Amazon, but who knows whether these retailers were buying authentic cartridges or unknowingly moving counterfeits that were slipped into the wholesale channels?

My most recent and FINAL purchase of the 15M0120 color cartridge was from Target last month (July 04). I print in color about once a week, and the cartridge was dead in one month. Good thing that I bought it on sale for only $25, since those four color prints cost me ONLY $6.25 each...

I attempted to exchange it but even Target with its GENEROUS return/exchange policy politely told me to call their corporate 800-number. The Target voice response system then referred me to a Lexmark 800 number. After being placed on hold for tech support even though I wanted to make a warranty claim, I finally gave up. For kicks, I checked Lexmark's website only to find out that problems with printing supplies are supposed to be handled with the retailer.

THUS, NEITHER THE RETAILER NOR MANUFACTURER WILL STAND BEHIND THIS PRODUCT.

It's not worth my time to pursue this matter any further, but I figure that a review of the product is my way of saying GOODBYE.

Addendum: I printed out a copy of the warranty from Lexmark's website and brought the dead cartridge back to Target since it clearly stated that printing supply problems are handled by the retailer. The manager at Target approved an exchanged.

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